Frequently
Asked Questions

We proudly serve the entire Greater Toronto Area (GTA) including Toronto, Mississauga, Brampton, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Whitby, Oshawa, and surrounding areas. Our headquarters is located at 12577 Airport Rd, Caledon East, ON L7C 2X4. Long-distance and interprovincial transport services are also available.

Yes! T-DOT Towing operates 24 hours a day, 7 days a week, 365 days a year. Whether it's a holiday, late at night, or during a snowstorm — we're here for you. Call (647) 223-7094 for immediate assistance anytime.

Our average response time is 30–45 minutes depending on your location and current traffic conditions. Our dispatchers provide estimated arrival times and keep you updated throughout the process so you're never left wondering.

We accept cash, all major credit cards (Visa, Mastercard, American Express), debit cards, and e-transfer. Direct insurance billing is also available for covered services. Payment is required at the time of service completion.

Absolutely! We work with all major insurance companies and can bill them directly for covered services. We provide full documentation, photos, and detailed invoices to make your insurance claims process as smooth as possible.

Yes! We specialize in safe transport of luxury, exotic, and classic vehicles. Our flatbed towing service ensures your vehicle never touches the road during transport. All operators are trained in specialty vehicle handling and use proper tie-down techniques to prevent any damage.

No problem! We offer comprehensive roadside assistance services beyond just towing. This includes battery boosts and replacements, emergency fuel delivery, flat tire changes, vehicle lockout assistance, and minor on-site repairs.

Pricing varies based on the type of service, distance, vehicle type, and time of day. We provide transparent, upfront pricing with no hidden fees. Call us for a free quote — we'll give you an accurate estimate before we dispatch.

Yes! We have extensive experience towing motorcycles, ATVs, and other recreational vehicles. Our specialized equipment and flatbed service ensure your motorcycle is transported securely without any risk of damage.

Move your vehicle to safety if possible and enable your hazard lights. Set up warning triangles or flares if you have them. Stay inside your vehicle if you're on a busy road, or wait in a safe location nearby. Keep your phone charged and accessible so our team can reach you with updates.